Frequently asked questions (FAQ)

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Performance Monitor
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General

General questions

1. Do you offer support for a free test of your software?

When you want to test our software, we can support you with its installation and configuration. Additionally, we offer a free “Performance Audit” service, where we check performance and reports on system bottlenecks basing on the testing usage of our tool. If during the software test you encounter any problems with using it, you can contact us by telephone (6:00AM-2:00PM GMT) or send us a message by email, and we will provide you with support to solve the problem.

2. Can you test DBPLUS Performance Monitor?

You can download from our website installation version of our software and use the full version for 7 days. After 7 days you do not want to decide to buy a full version license, the program will automatically switch to free mode, where advanced features are unavailable, but you can monitor the basic performance parameters.

3. What is the DBPLUS Performance Monitor license model?

DBPLUS Performance Monitor in both Oracle, SQL Server, PostgreSQL and SAP Hana versions is currently licensed per database instance.

4. Is use of DBPLUS Performance Monitor safe to my database?

Our tool is perfectly safe to the database. It does not changes anything in the database on its own and is not generating any noticeable load for the database. Using our tool will never result in any data loss, slow down of the database or violation of the license agreement for your database and application.

Performance Monitor for Oracle

1. How to find out which databases work on a given server?

To see which databases are on the given server, go to the Dashboard screen. From the PHYSICAL SERVERS list, select the server and then all the databases on the selected server will be listed below.

2. Whether the dashboard shows the load of individual databases or that these databases are inaccessible?

The Dashboard gives you the ability  to check the load on individual databases.

By changing the view to Television mode. From this level, you can see the CPU load of the server, the duration of the locks and waits in real time.

Selecting a database from the ORACLE INSTANCES list will allow you to view performance statistics for the last 15 minutes. Data refresh is performed at 30 sec intervals for CPU, Waits, Waits details, Sessions. Other functionalities are refreshed every 15 minutes.

The Dashboard screen informs you of the inaccessibility of the database by highlighting it in gray:

3. Can I set my own alerts?

To set your own alerts, go to the Configuration > Alert settings > Alerts definition tab. Alerts can be defined on 2 levels:

  • general
  • for individual databases.

To define your own alert, click ”Add new alert” field.

In new pop-up window you can define your own alert, depending on your needs.

4. How to generate a report from a database load?

To generate a report from the database load, go to the Reports > Performance report tab . Then set the date range and press Run Report. Generated report contains TOP11 commands:

  • The longest lasting
  • The longest utilizing the CPU
  • Reading the most from the hard drive
  • Reading the most from the data buffer
  • Most frequently run

and:

  • Duration of the locks for each hour
  • Top 10 longest waits and latches in the database

5. How to know how much CPU is utilized by the database and how much by all processes on the server?

To see how much CPU is utilized by the database, and how much by the server go to the Performance > Database loadscreen. When you hover over the graph, you can see values for 15 minutes. This includes CPU Time (CPU utilization by the database) and Server CPU (CPU utilization by all processes on the server).

To see how many CPUs the server is using, go to Performance > OS Stat screen. In the table below, select the CPU number and Busy Time columns. The graph will show the number of CPU occupied by the server against all allocated CPUs for the selected period.

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Performance Monitor for Microsoft SQL Server

1. How to find out which SQL instances work on a given server?

To see which instances are on the given server, go to the Dashboard screen. From the PHYSICAL SERVERS list, select the server and then all the instances on the selected server will be listed below.

2. Whether the dashboard shows the load of individual SQL instances or that these instances are inaccessible?

The Dashboard screen gives you the ability to check the load on individual instances.

By changing the view to Television mode. From this level, you can see the CPU load of the server, the duration of the locks and waits in real time.

Selecting a database from the SQL INSTANCES list will allow you to view performance statistics from the last 15 minutes.

The Dashboard screen informs you of the inaccessibility of an instance by highlighting it in gray:

3. Can I set my own alerts?

To set your own alerts, go to the Configuration > Alert settings > Alerts definition tab. Alerts can be defined on 2 levels:

  • general
  • for individual databases.

To define your own alert, click Add new alert button.

In the new pop-up window, you can define your own alert, depending on your needs.

4. How to generate a report from an SQL instance load?

To generate a report from the instance load, go to the Reports> Performance report tab. Then set the date range and press Run Report. Generated report contains TOP11 commands:

  • The longest lasting
  • The longest utilizing the CPU
  • Reading the most from the hard drive
  • Reading the most from the data buffer
  • Most frequently run

And:

  • Duration of the locks for each hour
  • Top 10 longest waits and latches in the instance

5. How to know how much CPU is utilized by the SQL instance and how much by all processes on the server?

To see how much CPU is utilized by the instance, and how much by the server go to the Performance > Instance loadscreen. When you hover over the graph, you can see values for 15 minutes. This includes CPU Time (CPU utilization by the instance) and Server CPU (CPU utilization by all processes on the server).

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Knowledge base

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Performance Monitor Overview (SQL Server)

A general guide to the software: solution architecture, connecting the database to monitoring, main functionalities, access management (Security module), Anomaly Monitor.

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Performance Monitor Overview (Oracle)

A general guide to the software: solution architecture, connecting the database to monitoring, main functionalities, access management (Security module), Anomaly Monitor.

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Performance Monitor Overview (PostgreSQL)

A general guide to the software: solution architecture, connecting the database to monitoring, main functionalities, access management (Security module), Anomaly Monitor.

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Load Trends (Oracle)

Module that allows to check load trends in a given database. Check the Load Trends Analysis, Compare Days and Compare Periods.

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Performance statistics (Oracle)

A set of information about database performance presented in a Performance Counters form.

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I/O Stats (Oracle)

A set of information about I/O, backup and log files.

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Resources

Download installation programme

Download a fully functional 7-day TRIAL. After the 7-day period, the program will disable some advanced features, but you will still be able to use the basic features available in the free version.

Check out our demo online

Before installing the program in your environment, you can get to know its interface and functionality thanks to a fully functional demo version available online.

Download User’s Manual

The User’s Manual provides a clear description of all the functions available in the software. Instructions are available in two version, for Oracle and for the Microsoft SQL Server.

Download informational materials

Discover the basic features of DBPLUS Performance Monitor™.

 

Need more information?

Call us, use the chat function on Skype, or send an e-mail. We’ll answer your question and help you use our solutions.

Call us:

Europe +48 22 208 31 83
6:00 AM – 2:00PM (GMT)

Online support:

Europe +48 22 208 31 83
6:00 AM – 2:00PM (GMT)

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